Here at Compass Mortgage, we value the educational stage of the home-buying process. We have staff dedicated to creating original blogs and white pages for our clients to learn from so that they enter this process with eyes wide open.

Time-saving innovations and proven systems allow us to keep our closings on time. In 2019, Compass' average open to CTC is under 20 business days.

At Compass Mortgage, we do not track satisfaction ratings, we track customer loyalty ratings. Compass Mortgage has a 97% customer loyalty rate. Our core values allow us to provide our clients with a superior mortgage experience.

We strive for productive referral relationships, which is why 95% of our listing and selling agents are satisfied with their Compass Mortgage experience.

Net Promoter Score®, or NPS®, predicts business growth and measures customer experience. This proven metric provides the strongest measurement for customer experience management programs around the world. The banking industry average NPS is 34. At 81, Compass Mortgage has an NPS that is amongst the best in the industry.